Security & Privacy

Security
When you purchase on our website and pay by credit or debit card we can assure you that each transaction is completely secure. Footprints uses, Secure Sockets Layer Technology, which encrypts any potentially sensitive information.

Your card details are not stored on our website and are simply retained to process your current order. Should you require future purchases or in the unlikely event of a refund we will require your card details again to carry out this transaction. The website will guide you through this process.

We also retain your e-mail address in order to deal with any processing problems that may occur, quickly and efficiently. We will also e-mail you relevant offer details from time to time. You may unsubscribe from e-mail offers simply by dropping us an e-mail!
We may also retain individual e-mail correspondence in order to track and deal with any problems you have had with a particular product or service.

Privacy
Footprints is committed to protecting your privacy.

So what information do we collect and why?
Your personal details are stored securely by Footprints in order to recognise you as a customer. We also need this information in order to fulfil your placed orders.

We also retain your e-mail address in order to deal with any processing problems that may occur, quickly and efficiently. We will also e-mail you relevant offer details from time to time. You may unsubscribe from e-mail offers simply by dropping us an e-mail!

We may also retain individual e-mail correspondence in order to track and deal with any problems you have had with a particular product or service.
In short we will only retain information about you in order to fulfil your order or send you offers concerning our products. Your information will NEVER be passed on to a third party for marketing purposes or any other company.
We NEVER pass your credit card details to anyone.

Cookies
Cookies are small text files that web sites can send to your computer. Cookies are not computer programs, and can not read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.
Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket. The Footprints website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login.

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users.

The Directive makes it compulsory for web sites to inform users if cookies are being used and to provide some information on how cookies are used. You can find more information on this subject at www.aboutcookies.org .
Lastly, the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org However, you should be aware that the most websites, including Footprints Clothing Ltd will not work without cookies.

We use cookies to store details about your shopping bag. The cookies employed on this site do not contain any personal or sensitive information used to identify you as an individual.